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ITS Trainee

Almaty · Central Services, ITS General
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Responsibilities

  • Providing installation and upgrading of computer systems hardware and software
  • Providing first line technical support and problem solving in cases of user hardware/software/network failure
  • Multi-functioning devices support (print, scan, copy)
  • Handling back-ups of servers, laptops and the first line of IP- telephony, audio and video- conference systems, including basic programming of these systems and administration
  • Project work as defined by ITS Project Services and IT Service Desk Manager, such as migrations and projects, installing software when agreed, etc.
  • IT warehouse inventory

Requirements

  • Relevant higher education
  • Intermediate level of English
  • Knowledge of networking technologies
  • Professional knowledge of Windows 10 (certificate is a plus)
  • Advanced user of MS Office 2013/2016/O365 products (mainly Word, Excel, Outlook, Power Point)
  • Active Directory, SCCM and ITIL knowledge will be an advantage

Conditions

  • Duration: 3 months internship.
  • Format: On-site, full-time (Monday–Friday, 9:00–17:00).
  • Compensation: Unpaid internship with the opportunity for future employment based on performance, as well as promotion after 3 months.
  • Mentorship: Access to guidance and mentorship from KPMG professionals.
  • Additional: Recommendation letter upon successful completion of the internship.
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