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Internal Communications Senior Specialist

Astana/Almaty · Central Services/Department
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Responsibilities

1. Development and implementation of culture initiatives for CCA KPMG

  • Development and implementation of programs and events aimed at strengthening corporate culture and improving internal communications.
  • Interaction with leaders and employees to ensure their support and participation in initiatives.
  • Analysis of the needs and features of local offices and supporting them in their specific initiatives and events.

2. Adaptation of global initiatives:

  • Analysis and adaptation of initiatives and programs initiated by the global office of the company to regional specifics and needs.
  • Interact with the global office to obtain the necessary information and resources.
  • Ensuring compliance of local initiatives with global standards and values of the company.

3. Internal communications:

  • Regular communication execution (intranet, news channels, news digest, corporate social media Viva Engage)
  • Organizing events aimed at strategy awareness, better x-firm collaboration, business acumen (town halls, staff conferences etc)

4. Assessment and analysis:

  •  Collecting and analyzing feedback from employees on corporate culture and internal communications.
  •  Evaluation of the effectiveness of implemented programs and activities.
  •  Development of recommendations for process improvement and optimization.

5. Support and development of corporate culture:

  • Participation in the development and implementation of corporate values and standards.
  • Organization and holding of training and seminars on corporate culture and communications (e.g. as a part of new employees onboarding, new managers, new PM programmes).
  • Support and development of corporate traditions and events, including Summer and New Year parties, International Women’s Day etc.
  • Support and development of employee communities - e.g. sports teams and cross-territory sports challenges and tournaments (chess etc), marathon participants, Women’s Club, tourism, readers’ club, foreign languages club.

6. Global Engagement Survey and pulse surveys

  • Conducting an annual engagement survey and pulse survey
  • Interaction with the global office to adapt the questionnaire to the local specifics of the company.
  • Organizing and conducting a survey of staff engagement in local offices.
  • Providing the necessary communications to achieve a high level of employee participation in the survey.
  1. Collection and analysis of survey results:
  • Collection and processing of the data obtained as a result of the survey.
  • Analyzing the results to identify key trends and areas for improvement.
  • Preparation of analytical reports and presentations based on the data obtained.
  1. Presentation of the results to management and employees:
  • Holding meetings and presentations for the company's management in order to present the survey results and recommendations for improvement.
  • Organization of meetings and feedback sessions with employees to discuss the results and collect suggestions.
  1. Facilitation and monitoring of the implementation of recommendations:
  • Development and facilitation of action plans to improve staff engagement based on the survey results.
  • Monitoring the implementation of recommendations and initiatives aimed at increasing engagement.
  • Evaluating the effectiveness of implemented measures and making adjustments if necessary.

Requirements

  • Higher education in the field of psychology, journalism, personnel management, corporate communications, sociology or related fields.
  • At least 2 years of experience in the field of corporate culture and internal communications.

Skills and competencies:

  • Excellent communication skills.
  • Ability to work in a team and effectively interact with various levels of management.
  • Analysis and problem solving skills.
  • Knowledge of methods and tools for managing corporate culture and internal communications.
  • Experience with international companies will be an advantage.

Personal qualities

  • Result-oriented
  • Creative approach and ability to reimagine existing tools and ways of working
  • Responsibility and initiative
  • Flexibility and the ability to adapt to changes
  • Ability to work in a multitasking environment
  • High level of stress tolerance

Conditions

  • An international corporate culture in which personal growth, mutual trust and lifelong learning are being fostered.
  • A team of passionate colleagues to reach higher goals and support each other.
  • Continuous development and professional growth with a clear career path, opportunities for professional certifications, and a comprehensive range of soft skills development topics to meet your personal needs and ambitions.
  • “Together” is one of our KPMG-values, so you can count on a wide range of social activities like team buildings, get-togethers & sport initiatives together with your colleagues.
  • A competitive and attractive compensation package with comprehensive benefits like extended vacation days, sick leaves without medical certificate, health and life insurances and many more.
  • An inclusive workspace that encourages diversity and pursues mutual respect for each other’s beliefs and backgrounds.
  • A flexible, hybrid working schedule where employees can work on different locations: at home, at the office, or at a client’s site.

    Join KPMG and discover a career that will help you thrive, learn, and do work that matters. Apply now!

    About KPMG
    KPMG is a global network of professional firms providing Audit, Tax and Advisory services. With a history extending back more than 150 years, KPMG firms have brought their best professionals to clients, helping them to transform and succeed. Connecting the right people at the right moments is what we do.

    Diversity & Inclusion Statement
    We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment regardless of their unique abilities, background, or identity.
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