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Business Operations Specialist

Astana
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We are looking for a Business Operations Specialist to support a senior leader by improving workflows, introducing AI and automation solutions, and providing analytical support.

Responsibilities

  • Analyze and optimize existing workflows and operational processes.
  • Identify repetitive tasks and implement automation and AI-powered solutions, including AI agents.
  • Develop and maintain processes, controls, and operating procedures.
  • Collect and analyze operational data, prepare reports and dashboards, and provide actionable insights.
  • Lead process improvement and automation initiatives from idea to implementation.
  • Research and implement AI, automation, and productivity tools to improve operational efficiency.
  • Support ad-hoc analytical and operational projects for senior management.

Requirements

  • 2+ years of experience in Business Operations, Process Improvement, Business Transformation, Management Consulting, Strategy & Operations, Project Management, or a related field.
  • Experience with process optimization, automation, or operational improvement.
  • Hands-on experience with AI tools, AI agents, and automation platforms such as ChatGPT, Claude, Copilot, Gemini, Power Automate, or similar.
  • Strong analytical skills and advanced Excel skills.
  • Ability to independently identify problems, structure tasks, and implement solutions.
  • Proactive mindset, attention to detail, and strong communication skills.
  • English — B2 or above.

Conditions

  • Continuous Learning
    Grow professionally with internal and external training programs, certifications, and opportunities to develop both soft and hard skills.
  • Bravo Recognition Program
    Be recognized for your outstanding contributions with the Bravo program, rewarding exceptional dedication and commitment to the firm.
  • Health & Life Insurance
    Get access to top-tier medical services and life insurance, ensuring stability and security.
  • Annual Bonuses
    Earn performance-based bonuses that reward your individual achievements and contributions to the company’s success.
  • Exclusive Discounts
    Take advantage of special discounts to stay active, comfortable, and enjoy great deals on various services.
  • Extended Vacation
    Take advantage of 30 days off annually, including 5 additional sick leave days, ensuring you have time to rest and recharge.
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